CSN Services – Get connected to the partner network of Volkswagen and/or Audi
To be able to exchange data (e.g. CAD data) with the Volkswagen Group (brands) a technical connection to the partner network of Volkswagen and/or Audi is required. Furthermore, and if necessary/if desired, access to one or more application(s) must be provided/configured as well.
Depending on data classification of exchanged information, necessary prerequisites of the Volkswagen Group must be fulfilled.
In this context, operational services GmbH & Co. KG provides the following services:
CSN Basic Service
The basic service includes integrated consulting and support services to partner companies of the Volkswagen Group. These services range from the technical connection process to the partner network of Volkswagen and/or Audi to the fulfillment of prerequisites of the Volkswagen Group.
operational services GmbH & Co. KG provides a 24/7 service desk as single point of contact (SPOC).Net Provider Service
CSN Application Service
Important information when applying for the set-up connection
The partner company orders directly at operational services a connection to the partner network (PFN = PartnerFirmenNetzwerk) of Volkswagen and/or Audi and CSN application services.
Basically, each partner company concludes with operational services:
- a CSN contract for technical connection,
- one or more contract(s) for provision of service and support for selected applications.
We provide consulting services concerning the selection of the technical connection type (depending on net provider and your requirements). We also help you to realize the formal prerequisites of the Volkswagen Group for technical connection to the PFN, e.g.:
- conclusion of a Non-Disclosure Agreement,
- proof of a certain level of information security (information security assessment).
Furthermore, partner companies can commission operational services for additional and targeted consulting services on the issue of information security.
Please fill in completely the fields below. Based on the entered data our Service Support Center will send the requested documents to you via E-Mail. In addition to the exchange of CAx data via the partner network (PFN) of Volkswagen and/or Audi the use of other applications/services is possible as well. Please specify which applications/services you want to use.
