Eine Konzerngesellschaft derDeutsche Telekom
operational services GmbH & Co. KG
CSN Services

Our network for your success

Secure and reliable exchange of data and information is of great significance at the Volkswagen Group. For this purpose, networks and methods are provided to the partner companies (suppliers) to receive access to central systems within in the Volkswagen Group.

CSN Services – Get connected to the partner network of Volkswagen and/or Audi

To be able to exchange data (e.g. CAD data) with the Volkswagen Group (brands) a technical connection to the partner network of Volkswagen and/or Audi is required. Furthermore, and if necessary/if desired, access to one or more application(s) must be provided/configured as well.

Download important documents

To request application forms

Depending on data classification of exchanged information, necessary prerequisites of the Volkswagen Group must be fulfilled.
In this context, operational services GmbH & Co. KG provides the following services:

  • CSN Basic Service

    The basic service includes integrated consulting and support services to partner companies of the Volkswagen Group. These services range from the technical connection process to the partner network of Volkswagen and/or Audi to the fulfillment of prerequisites of the Volkswagen Group.
    operational services GmbH & Co. KG provides a 24/7 service desk as single point of contact (SPOC).

  • Net Provider Service

    For the technical connection several certified net providers offer different types of connection.
    Please consult the Service Support Center or refer to our Download Center in order to learn more about net providers and current connection types available at your business location.

  • CSN Application Service

    Via the partner network of Volkswagen and/or Audi central applications of the Volkswagen Group are accessible to partner companies. For key applications operational services GmbH & Co. KG provides integrated consulting and support services.

Download of documents and information

Request your application forms even today

The partner company orders directly at operational services a connection to the partner network (PFN = PartnerFirmenNetzwerk) of Volkswagen and/or Audi and CSN application services. 

Basically, each partner company concludes with operational services:

  •  a CSN contract for technical connection,
  •  one or more contract(s) for provision of service and support for selected applications. 

We provide consulting services concerning the selection of the technical connection type (depending on net provider and your requirements). We also help you to realize the formal prerequisites of the Volkswagen Group for technical connection to the PFN, e.g.: 

  • conclusion of a Non-Disclosure Agreement,
  • proof of a certain level of information security (information security assessment).

Furthermore, partner companies can commission operational services for additional and targeted consulting services on the issue of information security.

Please fill in completely the fields below. Based on the entered data our Service Support Center will send the requested documents to you via E-Mail. In addition to the exchange of CAx data via the partner network (PFN) of Volkswagen and/or Audi the use of other applications/services is possible as well. Please specify which applications/services you want to use.

To request application forms

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